Loyalty and rewards platform

Loyalty and rewards platform

We delivered an enriched loyalty reward platform creates a completely immersive, user-centric, fully personalized reward shopping experience that gives the chance to create engaging, 360-degree customer experience on their loyalty program.

Project background

The client wanted a completely customizable loyalty and rewards platform for its customers. 

 

Our customer in the financial services industry has seen drastic technology-led changes over the past few years. Many executives look to their IT departments to improve efficiency and facilitate game-changing innovation – while somehow also lowering costs and continuing to support legacy systems. Meanwhile, they are encroaching upon established markets, leading with customer friendly solutions developed from the ground up and unencumbered by legacy systems. 
  • Issuing of loyalty cards
  • Tracking and redeeming of loyalty points

We delivered an enriched loyalty reward platform creates a completely immersive, user-centric, fully personalized reward shopping experience that gives the chance to create engaging, 360-degree customer experience on their loyalty program.

Technology

Achievement

0%

40% of improvement in customer engagement and customer satisfaction.