ID Management System for Customer Profiling


ID Management System for Customer Profiling


Sujith B S

Consulting Services – Mobile

We built an ID Management System for a company specializing in information and communication processing. This is a user management system developed to access, control and monitor the different services within an enterprise. The users were to be given access to the different service solutions, using a single ID.

We analyzed the existing system and found that it had many issues. e-KYC document upload was carried out by a third party, and frequent mismatches were common. Storing these highly confidential personal and investment data in the cloud securely was another challenge.
Highly confidential data is exchanged through the system, and also with external services. The data had to be securely saved, with clear guidelines on cloud management. All this had to be in compliance with the Japanese laws regarding data protection.  
We devised the ID management system as consisting of two parts – Primary ID and Secondary ID based. Call-flow diagrams were generated for each functionality, and changes applied basis feedback from Architecture & Lead Engineering teams. An advanced encryption algorithm protected the data in the cloud.  
A third-party service was successfully integrated with the application’s registration flow to complete e-KYC document verification. This resulted in smooth registration flow where we could eliminate the fraud accounts.

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