Cerrando la Brecha de Conectividad: Una Solución MVNO Digital

85%
Traditional mobile onboarding attempts fail in the first 24 hours due to a lack of local banking credentials

In a Nutshell

New arrivals face a frustrating “Identity Loop”: they need a phone number to open a bank account, but traditional carriers require a bank account to issue a phone number. This reliance on local credit history and paper-heavy verification created a friction-filled experience, locking thousands of potential customers out of the market and forcing them into a “connectivity limbo” for weeks after arrival.

Inside the Opportunity

  1. Bridging the Entry Barrier: Capturing the underserved international resident market by removing the dependency on local banking history.
  2. Engineering a “Zero-Friction” Gateway: Creating a 100% digital onboarding path that allows users to verify identity and activate services instantly upon arrival.
  3. Payment Inclusivity: Integrating global financial instruments (e-wallets and cash-to-digital) to accommodate users without access to local credit cards.
  4. Decoupled Service Logic: Architecting a system where identity verification (eKYC) and service provisioning are handled independently of traditional infrastructure.
  5. Scalable Distribution: Empowering a nationwide network of physical agents with digital tools to facilitate face-to-face registration and inventory management.

Inside Innovature’s Thinking

  1. The Identity Layer: We engineered an automated eKYC flow that accepts and verifies international passports and residency cards in real-time. This shifted the onboarding timeline from days of manual review to minutes of digital processing.
  2. The Distribution Layer: Recognizing that trust is often built locally, we developed a robust Agent Management System. This portal empowers physical shop owners to act as digital sub-agents, managing their own inventory and registering users through a secure, streamlined interface.
  3. Global Payment Orchestration: Developed a “Pay-Anywhere” engine that bridges the gap between local telco billing and global e-wallets like WeChat Pay, UnionPay, and cash-based Smartpit systems.
  4. Tiered Access Architecture: Architected a multi-role hierarchy (Admin, Agent, and User) to ensure data security and localized management for a distributed sales network.
  5. Built a centralized “Dashboard-Analysis”: An engine that provides live visibility into SIM inventory, data usage, and revenue streams across all distribution channels.

Inside the Impact

100%

Digital Onboarding

60%

Gain in Operational Efficiency

90%

Reduction in Onboarding Time

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Download the Complete Project Walkthrough

85%
Traditional mobile onboarding attempts fail in the first 24 hours due to a lack of local banking credentials

In a Nutshell

New arrivals face a frustrating “Identity Loop”: they need a phone number to open a bank account, but traditional carriers require a bank account to issue a phone number. This reliance on local credit history and paper-heavy verification created a friction-filled experience, locking thousands of potential customers out of the market and forcing them into a “connectivity limbo” for weeks after arrival.

Inside the Opportunity

  1. Bridging the Entry Barrier: Capturing the underserved international resident market by removing the dependency on local banking history.
  2. Engineering a “Zero-Friction” Gateway: Creating a 100% digital onboarding path that allows users to verify identity and activate services instantly upon arrival.
  3. Payment Inclusivity: Integrating global financial instruments (e-wallets and cash-to-digital) to accommodate users without access to local credit cards.
  4. Decoupled Service Logic: Architecting a system where identity verification (eKYC) and service provisioning are handled independently of traditional infrastructure.
  5. Scalable Distribution: Empowering a nationwide network of physical agents with digital tools to facilitate face-to-face registration and inventory management.

Inside Innovature’s Thinking

  1. The Identity Layer: We engineered an automated eKYC flow that accepts and verifies international passports and residency cards in real-time. This shifted the onboarding timeline from days of manual review to minutes of digital processing.
  2. The Distribution Layer: Recognizing that trust is often built locally, we developed a robust Agent Management System. This portal empowers physical shop owners to act as digital sub-agents, managing their own inventory and registering users through a secure, streamlined interface.
  3. Global Payment Orchestration: Developed a “Pay-Anywhere” engine that bridges the gap between local telco billing and global e-wallets like WeChat Pay, UnionPay, and cash-based Smartpit systems.
  4. Tiered Access Architecture: Architected a multi-role hierarchy (Admin, Agent, and User) to ensure data security and localized management for a distributed sales network.
  5. Built a centralized “Dashboard-Analysis”: An engine that provides live visibility into SIM inventory, data usage, and revenue streams across all distribution channels.

Inside the Impact

100%

Digital Onboarding

60%

Gain in Operational Efficiency

90%

Reduction in Onboarding Time

Wahbe Rezek

Asesor, IA y Deep Tech

Wahbe, radicado en Ámsterdam, cuenta con una sólida experiencia en gestión de proyectos y cambios de TI, destacando su paso por el Ayuntamiento de Ámsterdam e ING. En 2019, se convirtió en Gerente de Programas en la división de Mercados Financieros de ING, especializándose en IA. Desde finales de 2022, Wahbe fundó Future Focus, ofreciendo servicios de consultoría e implementación de IA, y asistiendo a clientes en la maximización del potencial de la inteligencia artificial. Además, se desempeña como Asesor de IA y Deep Tech en Innovature, donde proporciona perspectivas estratégicas y orientación sobre tecnologías de IA de vanguardia.

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Jesper Bågeman

Socio, Tecnología

Jesper es un entusiasta de la tecnología comprometido a impulsar un cambio positivo a través de la tecnología. Lidera con tres principios fundamentales: fomentar alianzas genuinas con los clientes, integrar la sostenibilidad en las operaciones y priorizar el empoderamiento y el bienestar de los miembros del equipo. La dedicación de Jesper a estos valores garantiza que ofrezca resultados impactantes.

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Tiby Kuruvila

Jefe Asesor

Tiby es un experto en tecnología respetado, reconocido por sus contribuciones en gestión de proyectos y desarrollo tecnológico. Su dedicación al avance tecnológico y a la gestión de relaciones con los clientes lo ha establecido como un activo valioso para impulsar el crecimiento empresarial y mantener la satisfacción del cliente en diversos sectores.

Image of Tiby, on of Innovature's Co-founders

Meghna George

Gerente de Recursos Humanos

Meghna se dedica a moldear las prácticas de Recursos Humanos y a fomentar una cultura de crecimiento y empoderamiento, guiando a Innovature hacia un futuro más brillante. Con una impresionante trayectoria en Recursos Humanos, Meghna ha liderado con éxito servicios compartidos de RR. HH. y ha gestionado la cartera de HRBP para grandes unidades de entrega. Su experiencia abarca la planificación estratégica, la gestión del cambio y el desarrollo de empleados, lo que la convierte en una fuerza fundamental para impulsar la excelencia organizacional.

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Unnikrishnan S

Vicepresidente

Unnikrishnan aporta una gran experiencia en la entrega de proyectos de software impactantes y en la implementación de iniciativas tecnológicas estratégicas. Su amplio conocimiento en gestión de proyectos, operaciones y compromiso con el cliente produce consistentemente resultados significativos, convirtiéndolo en un líder de confianza en el campo de las TI.

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Gijo Sivan

Director Ejecutivo, Global

Gijo tiene su sede en Japón y cuenta con veinte años de experiencia en tecnología web moderna, análisis de big data, computación en la nube y minería de datos. Juega un papel fundamental en la formación de la reputación global de la empresa, particularmente dentro de la industria de TI japonesa, y aporta una amplia experiencia en ventas, gestión de entregas, gestión de socios, operaciones y consultoría tecnológica.

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Ravindranath A V

Director ejecutivo, India y América

Ravindranath es un ejecutivo experimentado y de gran renombre por su dominio global en estrategia de TI, infraestructura y entrega de servicios de software. Con un enfoque en la innovación, transforma los conceptos de negocio de los clientes en soluciones prácticas en diversas industrias como la banca, el comercio minorista, la educación y las telecomunicaciones.

Image of Ravindranath, CEO of Innovature Americas