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Inclusive AI – Shaping the future for everyone

Artificial Intelligence (AI) has become an indispensable force shaping our world. As we witness AI’s unprecedented growth, it is crucial to pause and reflect on the importance of fostering inclusivity within this realm. In this blog, we’ll explore why embracing inclusive AI is not just a moral imperative but a strategic necessity for building a diverse and equitable future.

  1. Reflecting Human Diversity
    AI systems are designed to mimic and augment human intelligence. To achieve this effectively Inclusive AI ensures that a wide array of perspectives, experiences, and cultural nuances are considered, leading to more comprehensive and unbiased decision making
  2. Avoiding Bias and Discrimination
    AI algorithms are only as unbiased as the data they are trained on. By fostering inclusivity, we can mitigate the risk of algorithmic bias, ensuring that AI technologies do not inadvertently discriminate against certain groups and instead serve all individuals equally
  3. Expanding Market Reach
    By considering the full spectrum of users during AI development, companies can create products and services that resonate with a broader audience, expanding their market reach and potential for success
  4. Building Trust and Transparency
    Trust is paramount when it comes to AI adoption. By involving diverse stakeholders and communities in the AI development process, we can build trust in technology, assuring users that their concerns are acknowledged, and their needs are considered

The First Step

Bias is not a simple problem with just two sides. It’s more like a range with different levels and ways it shows up. Understanding this is crucial for making AI systems that are really fair.

One of the common types of bias is dataset bias, which occurs when the training data for AI lacks a comprehensive representation of its entire user base. This results in certain groups being inadequately represented and thereby misrepresented in the decision-making processes.

A recent survey involving 1,000 American shoppers revealed that 79% of consumers are reluctant to use AI-driven product recommendations because they feel these suggestions lack personalization.

When we gather different datasets, we need to be careful. We have to balance getting diverse and correctly labelled data with respecting people’s privacy and asking their consent to use their information. Also, when designing AI, we should find a good balance between being smart and being open to new things. This means AI should learn from the past but also encourage human creativity.

Getting customers involved in training AI is a good idea. It helps include more opinions and experiences, shaping how AI acts.

Who makes AI is important too. If the teams creating AI have diverse members with different experiences, they can better find and fix biases. The journey to making fair AI is ongoing and needs us to always pay attention and adapt.

In the end, it’s up to AI designers and users to take a people-centred approach. We need to understand and appreciate the diverse and complex ways people live and actively work to make AI a tool that’s fair and equal for everyone.

 

The bottom Line

It’s crucial to embrace inclusive AI not just because it’s the right thing to do, but because it’s essential for staying ahead in the tech world. At Innovature , we’ve always been at the forefront of technology, and part of that involves making sure our AI is inclusive.

We understand that people are diverse, and our solutions should reflect that. We’re taking steps to make sure our AI solutions are not only advanced but also consider the different experiences people have. We do this by having diverse teams, talking directly to our users, and always improving our approach to follow fair and inclusive AI practices.

Being a leader in tech means leading the way to a future where everyone benefits from technology. So we’re committed to making inclusive AI a part of that future- Technology Is For Everyone.

 

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Jesper Bågeman

Partner, Technology

Jesper Bågeman is an IT enthusiast committed to driving positive change through technology. He leads with three core principles: fostering genuine partnerships with clients, integrating sustainability into operations, and prioritizing the empowerment and well-being of team members. Jesper’s dedication to these values ensures that he delivers impactful results.

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Tiby Kuruvila

Cheif Advisor

Tiby is a respected technology expert recognized for his contributions in project management and technology development. His dedication to technological advancement and client relationship management has established him as a valuable asset in driving business growth and maintaining customer satisfaction across various sectors.

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Meghna George

HR Manager

Meghna is dedicated to shaping HR practices and fostering a culture of growth and empowerment, steering Innovature toward a brighter future. With an impressive background in Human Resources, Meghna has successfully led HR shared services and managed the HRBP portfolio for large delivery units. Her expertise encompasses strategic planning, change management, and employee development, making her a pivotal force in driving organizational excellence.

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Unnikrishnan S

Vice president

Unnikrishnan brings a wealth of experience in delivering impactful software projects and implementing strategic technological initiatives. His comprehensive knowledge in project management, operations, and client engagement consistently yields significant results, making him a trusted leader in the field of IT.

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Gijo M S

CEO , Global

Gijo is based in Japan and possesses two decades of experience in modern web technology, big data analysis, cloud computing, and data mining. He plays a pivotal role in shaping the company’s global reputation, particularly within the Japanese IT industry, and brings extensive experience in sales, delivery management, partner management, operations, and technology consulting.

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Ravindranath A V

CEO India, Americas & EMEA

Ravindranath is a seasoned executive renowned for his global proficiency in IT strategy, infrastructure, and software services delivery. With a focus on innovation, he translates clients’ business concepts into actionable solutions across diverse industries such as banking, retail, education, and telecommunications.

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