Privacy Policy

The effective date of this Policy is June 1st, 2020

Your privacy is important to us. Innovature and its subsidiaries or affiliated companies hereinafter referred to as ‘Innovature,’ is committed to respecting your privacy while using our website. This policy applies to information consolidated by us on our website.


“Personally Identifiable Information”(or ‘PII”) means any data that relates to a real person, which, either directly or indirectly, in alliance with other information available or likely to be available with a corporate body, and capable of identifying such person.

The information we collect:

We don’t collect Personally Identifiable Data about you unless you choose to fill out your information on this website through specific provided forms. In general, you may peruse our website without providing any Personal Identifiable Information about yourself. We do automatically collect particular information when you visit our website such as the type of operating system, the type of browser you are using, your IP address to provide better usability, and personalized experience. Innovature shall only process the received information to pursue our legitimate business interests for establishing communication with prospective customers and personnel with general/ business inquiries.

How we normally use information about you

We use specific information to analyze site usage for us to improve our website’s user experience. We use Personally Identifiable Information you provide solely to respond to your inquiry or to process an application form you have completed on our website or to respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or to take action against any illegal activity and to address any potential threat to the physical safety of a person.

Information sharing

We may share your Personal Identifiable Information within Innovature, Innovature group or with any of our subsidiaries and very occasionally our business partners, service vendors or authorized third-party agents located in any part of the world for data processing, enrichment, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations. When we transfer Personally Identifiable Information outside of EU, we either transfer this Information to countries that provide an adequate level of protection (as determined by the European Commission) or have appropriate safeguards in place.

Your rights

You may have specific rights relating to your Personally Identifiable Information provided for under applicable law. These are the right to:

  • Request access to your Personally Identifiable Information and the processing activities on the same.
  • Request that your Personally Identifiable Information is revised if it is inaccurate or incomplete
  • Request erasure of your Personally Identifiable Information in particular circumstances.
  • Request restriction of the processing of your Personally Identifiable Information in certain circumstances.
  • Object to the processing of your Personally Identifiable Information in certain circumstances.
  • Receive your Personally Identifiable Information provided to us as a controller in a structured, commonly used, and machine-readable format in certain circumstances.
  • Lodge a complaint with a supervisory authority.
  • Withdraw your consent provided at any time by contacting us.

To exercise the rights outlined above in respect of your Personally Identifiable Information please contact the details available in the contact section below. We will endeavor to respond to you within appropriate as required by the law.

Right to opt-out and withdrawal

Innovature respects your privacy considerations and hence provides you an option to refuse to provide your Personally Identifiable Information or information sought to be collected. You also have the option to subscribe/opt-in to receive newsletters, news alerts, and marketing content. You can always opt-out of such options by writing to or click the “unsubscribe” link at the bottom of an email newsletter received by you from us. Innovature shall adhere to your preferences.


Innovature shall not be responsible for the authenticity of the information and you have to ensure that the information provided is authentic.

Cookies and other technologies

Our website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that website can remember who you are. Please read our Cookie Policy carefully for more details about the information we collect when you use this site.

Data storage and retention

Your PII is stored in databases located in India and on the servers of the cloud-based database management services that Innovature engages.
Innovature shall retain your PII Personal Information pursuant to the business purposes and in line with our retention policies.
PII received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with the Innovature.

Protection of minor’s information

The website is not directed to children under the age of sixteen (16). Innovature does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.

Links to third-party websites

Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should review such third party websites privacy notices and Innovature does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.

Our commitment to security

Innovature utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. Innovature takes reasonable steps to ensure that all dealings in personally identifiable information are processed fairly & lawfully after receiving the consent of the information provider. Innovature may retain your personally identifiable information as long as there is a business requirement, or if otherwise required under applicable laws.

Changes to this Policy

Please note that this policy may change from time to time. Please review the policy periodically for changes.

Privacy Policy

Last-Modified: August 17, 2020

The Innovature Technologies Corporation (“Innovature Technologies”) builds its success on the trust its customers, partners, employees and other stakeholders place in our ability to provide premier location products and services. This Privacy Policy is incorporated into the Terms of Use of Innovature Technologies KK (hereinafter the Company).

This Privacy Policy is created and published to help you understand how we collect, use, disclose, transfer, and store your information. It describes the website on which this Privacy Policy is posted and how Innovature Technologies handles information collected from certain products and applications.

Companies and services that provide our solutions externally may be managed by privacy practices that are different from our Privacy Policy, so please review the privacy policies of each service. Users of certain products and applications we provide may have privacy policies specific to those products and applications. These privacy policies supplement this Privacy Policy and should be read in conjunction with this Privacy Policy.

We guarantee that the acquisition, processing, use and storage of data will be handled strictly in accordance with the personal data protection laws established in each country and region.

  • Data that we may handle
    There are three types of data related to individuals that we handle:

1. Personal information
Personal information that can identify an individual and may include:

        • Name
        • Phone number
        • Email address
        • Other personal information defined in the Act on the Protection of Personal Information.
          This information is collected and utilized to the extent necessary for certain services and solutions we provide. Registration, collection, and utilization of information will be carried out with prior user agreement specifying the purpose. The Company will not use or use such personal information for any purpose other than those specified or agreed up to.
          We may use automated communication systems, such as email, to update products, marketing activities, and support information. However, users can also opt out of marketing communications.  By registering on the Innovature Technologies platform, users can create and edit their profiles.
          Please refer to the following items for the privacy policy.

2. Device location data

Information about an individual (user) obtained through a smart device (a generic term for information processing terminals such as smartphones and tablets) that contains location information (latitude, longitude, time, accuracy).   The device location data we obtain is mobile advertising identifiers (ADID), Wi-Fi information (SSID/BSSID), beacon information, and IP information related to position information.  Device location data basically cannot identify a specific individual on its alone, and does not fall under the “personal information” stipulated by the Act on the Protection of Personal Information unless it can be easily collated with other information to identify a specific individual.

The Company collects device location data for each service provided by the Company and uses it for the service. Registration, collection, and utilization of information will be carried out with prior user agreement specifying the purpose. We may use these device location data as a basis for providing reporting services for each service and solution we provide. In this case, we may also provide device location data to third parties, including our partners.

In principle, we do not use device location data in combination with personal information. In addition, we and third parties who provide data from us are prohibited from acting that may identify individuals using device locations.
When implementing measures that combine personal information and device location data by the Company and a third party that provides services and data from the Company, it is defined as personal information in a state including device location data and is used and provided with permission from an individual in accordance with the Act on the Protection of Personal Information.

3. Cookies

We use cookies/login sessions to identify you while you are accessing the Platform and to make you aware when you re-access the Platform in the future. This type of cookie is stored on the user’s computer. Users can change their computer settings to delete such cookies or allow them to use the platform without cookies/history.
The Company will comply with the Japanese Act on the Protection of Personal Information and other laws and regulations regarding the data held and possible by the Company, and will review the contents of this Policy as appropriate and strive to improve it.

  • Personal information protection approach

We conduct business activities centred on IT solutions and product sales, infrastructure services, system integration, custom development solutions, outsourcing services, etc. Personal information acquired from customers through business activities and personal information of our employees (hereinafter “personal information”, including specific personal information) we recognize that it is an important social responsibility of the Company to ensure the protection of personal information.
Therefore, the Company will handle personal information acquired through its business activities in accordance with the following policy, and will provide “peace of mind” to customers and employees of the Company and fulfil its social responsibilities with regard to the protection of personal information.

      1. Acquisition, use and provide of personal information
          • We will acquire personal information by lawful and fair means.
          • We will use personal information within the scope necessary to achieve the purpose of use.
          • When providing personal information to a third party, we will get the consent of the person in advance.
          • We will not use the acquired personal information for any other purpose. 
          • If there is a need for use for a purpose other than the purpose, we will use it after obtaining the re-consent of the new purpose of use.

2. Laws and regulations, guidelines established by the government, and other norms (hereinafter called “laws and regulations”) 
3. We will always strive to grasp laws and regulations related to the business that handles personal information, and we will inform and comply with employees engaged in our business (hereinafter called “employees”).
4. Regarding the safe management of personal information

              • In order to prevent various risks such as unauthorized access to personal information, leakage, loss, or damage of personal information, we will establish and maintain a system to take prompt corrective measures for the safe management of personal information.
              • We will conduct inspections, promptly correct any violations or accidents discovered, and take preventive measures against weaknesses.
              • We will thoroughly educate our employees on safety.

5. Complaints and Consultations
For complaints and consultations regarding the handling of personal information, we will establish a personal information inquiry desk, establish a system that can respond promptly, and respond in good faith.

6. About continuous improvement

              • In order to protect personal information, the Company’s personal information protection management system monitors and audits the status of compliance with internal regulations, strives to discover violations, incidents, accidents, and weaknesses, and conducts reviews by management. 
              • We will reflect this in our management measures and internal regulations, and strive to continuously improve our personal information protection management system.
              • For improvement, we will comply with laws and regulations and JIS Q 15001.
                Established: June 1, 2020
                Innovature Technologies KK.
                CEO Mr. Gijo MS

7. Handling of Personal Information
In accordance with JISQ15001 requirements, the Company monitors the following contents.
Purpose of use when acquired outside of direct written acquisition from the person in question
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2. Purpose of use of personal information subject to disclosure
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8. Procedures for requesting disclosure, etc.
Notification of the purpose of use, disclosure, correction of the content, addition or deletion, suspension of use, erasure, and suspension of the offer to a third party with regard to personal information subject to disclosure held by the Company from the person in question or his/her agent (hereinafter, “request for disclosure, etc.”) The procedures for responding to the following are as follows.

          • Where to request disclosure, etc. 
            For requests for disclosure, etc., please attach the necessary documents to the request for disclosure of personal information, etc., and mail it. When mailing an invoice to us, please use a method that allows you to check the delivery record, such as delivery record mail or simple registered mail.
            In addition, I would appreciate it if you could write “Request for disclosure of personal information etc. in red” on the envelope.
          • Documents submitted in requests for disclosure, etc.
            When requesting disclosure, etc., please fill out all prescribed matters in the request for disclosure of personal information, etc., and mail it to us.
          • Identity confirmation
            The Company will be collecting by telephone in order to confirm the identity of the requester, such as disclosure. However, if you cannot check by phone, you may be asked to present a copy of your driver’s license, resident card, health insurance card, etc.
          • Request for disclosure, etc. by an agent
            When delegating to an agent about requesting disclosure, etc., please enclose the following documents in addition to the request for disclosure of personal information, etc.

a. Documents (copy) to confirm the identity of the agent

              • A copy of your driver’s license, resident card, or health insurance card.
              • Please prepare a copy filled with domicile.

b. Power of attorney 

              • Please stamp the power of attorney by the person in question and attach the seal registration certificate of the seal.) 
              • If the agent is a legal representative such as a parent or authority, it is also possible to submit documents that show the relationship with the person in question instead of a power of attorney. 
            • Fees related to disclosure and requests for notification of purpose of use
              • When requesting disclosure of personal information and notification of the purpose of use, a fee of 500 yen (tax included) will be charged for each request. Please enclose a postal money order of 500 yen in the submitted documents.
              • Please bear the fee for the purchase of the postal money order and the postage to us.
              • Please note that we will not be notified of the purpose of disclosure or use if the fee is insufficient or if the fee is not enclosed.
            • How to respond to requests for disclosure, etc.
                • We will respond in writing to the address on the invoice of the requester.
                • Complaints about personal data held, other unknowns, complaints, consultations, etc.
                • If you have any questions, please contact the following office.
                  Innovature Technologies KK

                  Personal information inquiry desk
                  Y’S Coral Build 5F, 2-20 Kanda-Kaguracho,
                  Chiyoda-ku, Tokyo 101-0051
                  Phone:03-6265-6556(Weekdays 10:00-17:00)
                  Fax:03-6265-6475 (24 hours)
                  Personal Information Protection Manager – Mr. Gijo MS