Functional and Usability Testing
Why test your software
Usability, functionality, and features are the three cornerstones of any successful software product — they go hand in hand. Without one, the other two lose their value.Whether you’re building a product from scratch or need an independent QA partner, we can help. Our engineers rigorously test for functional and usability requirements, break faulty code, and help you build software that’s not only robust but also inclusive.
We follow globally recognized standards


What sets us apart
We follow Heuristic evaluation, wherein we compare the design against a set of established principles.
Our methodology of user-based testing observes real users interacting with the products to identify potential issues.
Usability Testing Services
We help your products achieve an above-par UX, which fosters better brand perception and loyalty. Our process starts with evaluating your application with users, ensuring the navigation is intuitive and user-friendly. Identifying bottlenecks that detract from a good UX is our core objective. Here is how we define the key parameters for our usability testing expertise:
01
Defining the Objectives and Problem
Problem identification and objective definition are our primary goals. Specification comes from the use case you would want to prioritize, be it specific features or the effectiveness of the design.
02
Factoring in the target Audience
We understand the end beneficiaries of this application, their age group, demographics, and level of experience with similar products to understand how they might be using this product.
03
Creating Use Cases for Testing
We then develop detailed test scenarios that closely mirror real-world user behavior, focusing on how actual users would navigate, interact with, and utilize the product across various functions and features.
04
Determining metrics for success
This step involves defining the key metrics that indicate successful user interaction with the product. These may include load time, task success rate, time taken to complete specific tasks among others.
Functional Testing
From identification of bugs to enhancing and increasing reliability, our QA engineers have consistently helped in eliciting and enhancing user satisfaction and compliance. Here is our functionality testing workflow:
01
Requirement Analysis
We start by understanding the requirements of our users, which are essential to delivering testing services. This stage allows us to create a strategy that resonates with the goals of our customers.
02
Test Planning
This plan outlines the testing strategy, objectives, scope, timelines, and the allocation of resources. We meticulously plan tools and the testing strategies suitable for this project.
03
Test Case Execution
This stage allows for the identification of defects, inconsistencies within your product. Our testing strategies includes functional, regression, compatibility, and usability tests.
04
Documentation
Our approach ensures all defects are documented and shared with the dev team, while continuously resolving bottlenecks to improve product efficiency, useability in the future versions.
How have we Impacted
35%
Increase task success rate
30%
Reduced time for each task
25%
Boosted user satisfaction rates
Ready to fix your “slacky” digital experience?
Ensure your digital products are accessible to all. Contact us today for to get the help of our expert Quality Testing Engineers.
Tools we use

Selenium
Automated Testing of Web Applications

Cypress
Automated end-to-end (E2E) testing of web applications

Playwright
Automation framework for testing web applications
FAQ
What types of software testing services do you offer?
Can you customize QA services based on our business needs?
Absolutely. We tailor our testing strategies and frameworks to match your project’s specific goals, industry standards, and regulatory requirements.
What industries do you specialize in for QA services?
We have extensive experience across industries like finance, healthcare, retail, manufacturing, and technology.
How do you ensure the security and confidentiality of our data?
We follow strict security protocols and are ISO 27001:2022 certified to ensure your data remains protected at all stages of the testing process.
What tools and technologies do you use for testing?
Our teams work with a wide range of tools like Selenium, Cypress, Playwright, Appium, JMeter, LoadRunner, Postman, and custom-built automation frameworks based on project needs.