Custom ERP System to Streamline Operations for a Global Power & Utility Company

In a Nutshell

Our client, a leading European power & utility company serving residential, commercial, and industrial customers, depended on legacy ERP systems that underperformed and couldn’t meet evolving business demands—particularly scalability. We gathered detailed requirements and built a custom ERP using Microsoft Dynamics, .NET, and ReactJS, integrating supply chain, asset management, and finance modules. In six months, the new system cut operational costs by over 30%, streamlined processes, and enabled rapid regional expansion without additional hardware investment.

70%
All Power and Utility companies in Europe run on outdated ERP systems, adding to an approximate four-week reporting lag.

In a Nutshell.

Our client, a leading European power & utility company serving residential, commercial, and industrial customers, depended on legacy ERP systems that underperformed and couldn’t meet evolving business demands—particularly scalability. We gathered detailed requirements and built a custom ERP using Microsoft Dynamics, .NET, and ReactJS, integrating supply chain, asset management, and finance modules. In six months, the new system cut operational costs by over 30%, streamlined processes, and enabled rapid regional expansion without additional hardware investment.

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Inside the Opportunity

  1. The ERP system the client used at the time they consulted us was unable to accommodate their complex and dynamic business processes, limiting its flexibility and adaptability.
  2. There were data inefficiencies and inconsistencies, which at the end hindered proper decision making.

Inside Innovature’s Thinking

  1. The ERP system integrates finance, supply chain, and asset management modules, ensuring proper data flow and efficiency of operations.
  2. Users of our client’s business can gain access to single, unified dashboards for real-time insights.
  3. The system we built integrated perfectly with existing data sources, which enabled reducing silos and enhancing collaboration.

Inside the Impact

30%

Reduction in operational costs in 6 months

25%

Process efficiency with improved workflows

100%

Real-time data access, enabling better decision making

Client Overview

The client is a Europe-based global Power & Utility Company operating across multiple regions, providing energy and utility services to residential, commercial, and industrial customers. With rapidly evolving business demands and increasing operational complexities, the company relied on legacy ERP systems that failed to meet modern business requirements. These systems suffered from data inefficiencies, poor scalability, and limited integration capabilities, impacting process efficiency and decision-making. The client sought a robust ERP solution to streamline operations, improve data accuracy, and support their growing business needs.

Problem Statement

The client’s existing ERP system failed to keep pace with their evolving business requirements, leading to several critical challenges:

  • Inability to Meet Complex Business Logic: The current ERP system was unable to accommodate the company’s complex and dynamic business processes, limiting its flexibility and adaptability.
  • Data Inefficiencies and Inconsistencies: Poor data accuracy and inconsistent data flow reduced the reliability of critical business insights, hindering decision-making.
  • Limited Integration with Existing Systems: The existing ERP failed to integrate seamlessly with other critical business systems such as finance, supply chain, and asset management, causing data silos and operational inefficiencies.
  • Poor Scalability and Performance Issues: As business demands grew, the ERP system struggled with scalability, leading to slow performance, delays, and reduced efficiency in day-to-day operations.

Our Solution

To overcome these challenges, Innovature Labs developed a custom ERP system leveraging Microsoft Dynamics 365, .NET, and ReactJS:

  • Integrated Modules: The ERP system integrated finance, supply chain, and asset management modules, ensuring seamless data flow and operational efficiency.
  • Custom Dashboards: Business users gained access to single, unified dashboards for real-time insights, improving data visibility and accuracy.
  • Seamless Integration: The system was built to integrate with existing data sources and systems, reducing silos and enhancing cross-functional collaboration.
  • Scalability and Performance: The platform ensured improved scalability and performance, supporting the company’s growth and evolving business needs.

Client Benefits

The implementation of the custom ERP system delivered significant improvements in operational efficiency and data accuracy:

  • 30% Reduction in Operational Costs: Streamlined processes and improved data accuracy led to significant cost savings.
  • 25% Increase in Process Efficiency: Enhanced integration and streamlined workflows improved overall operational efficiency.
  • Enhanced Data Accuracy and Visibility: Centralized, real-time data access led to more reliable insights and better decision-making.
  • Improved Decision-Making Capabilities: Access to comprehensive, integrated data empowered business users to make more informed decisions.

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Wahbe Rezek

Advisor, AI & Deep Tech

Wahbe, based in Amsterdam, has a solid background in project and IT change management, notably at the City of Amsterdam and ING. In 2019, he transitioned to become a Program Manager at ING’s Financial Markets division, specializing in AI. Since late 2022, Wahbe has founded Future Focus, offering AI advisory and implementation services, and assisting clients in maximizing the potential of artificial intelligence. Additionally, he serves as an Advisor-AI & Deep Tech at Innovature, where he provides strategic insights and guidance on cutting-edge AI technologies.

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Jesper Bågeman

Partner, Technology

Jesper is an IT enthusiast committed to driving positive change through technology. He leads with three core principles: fostering genuine partnerships with clients, integrating sustainability into operations, and prioritizing the empowerment and well-being of team members. Jesper’s dedication to these values ensures that he delivers impactful results.

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Tiby Kuruvila

Cheif Advisor

Tiby is a respected technology expert recognized for his contributions in project management and technology development. His dedication to technological advancement and client relationship management has established him as a valuable asset in driving business growth and maintaining customer satisfaction across various sectors.

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Meghna George

HR Manager

Meghna is dedicated to shaping HR practices and fostering a culture of growth and empowerment, steering Innovature toward a brighter future. With an impressive background in Human Resources, Meghna has successfully led HR shared services and managed the HRBP portfolio for large delivery units. Her expertise encompasses strategic planning, change management, and employee development, making her a pivotal force in driving organizational excellence.

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Unnikrishnan S

Vice President

Unnikrishnan brings a wealth of experience in delivering impactful software projects and implementing strategic technological initiatives. His comprehensive knowledge in project management, operations, and client engagement consistently yields significant results, making him a trusted leader in the field of IT.

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Gijo Sivan

CEO, Global

Gijo is based in Japan and possesses two decades of experience in modern web technology, big data analysis, cloud computing, and data mining. He plays a pivotal role in shaping the company’s global reputation, particularly within the Japanese IT industry, and brings extensive experience in sales, delivery management, partner management, operations, and technology consulting.

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Ravindranath A V

CEO, India & Americas

Ravindranath is a seasoned executive renowned for his global proficiency in IT strategy, infrastructure, and software services delivery. With a focus on innovation, he translates clients’ business concepts into actionable solutions across diverse industries such as banking, retail, education, and telecommunications.

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