Enhanced Market Intelligence: Privacy-Protected User Profiling With Questionnaire Solution

In a Nutshell

 Innovature partnered with a global leader in market intelligence to build a dynamic, privacy-first questionnaire platform that intuitively maps user interests based on real-time responses.
The solution increased survey performance by 130%, enhanced user engagement, and delivered more accurate behavioral insights—without collecting background data.

130%
Increase in survey performance , enhancing user engagement, and delivering accurate behavioral insights

In a Nutshell.

 Innovature partnered with a global leader in market intelligence to build a dynamic, privacy-first questionnaire platform that intuitively maps user interests based on real-time responses.
The solution increased survey performance by 130%, enhanced user engagement, and delivered more accurate behavioral insights—without collecting background data.

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Inside the Opportunity

  1. Traditional advertising (TV, print) had high costs and low conversions.
  2. Users were overwhelmed with irrelevant promotions due to poor targeting.
  3. Recommender systems lacked accurate input from real user preferences.
  4. Privacy concerns limited the effectiveness of behavioral data tracking.
  5. Existing survey tools were static and offered low engagement.

Inside Innovature’s Thinking

  1. Designed a self-service, web-based questionnaire tool that adapts in real-time based on user responses.
  2. Ensured zero background data collection—privacy was built-in by design.
  3. Implemented dynamic question routing to generate more personalized insights.
  4. Used aggregated and anonymized response patterns to enrich market intelligence.
  5. Provided client-side analytics dashboards for faster decision-making.

Inside the Impact

130%

Increase in Survey Efficiency and Response Rates

2x

Increase in User Engagement and Response Accuracy

100%

Increase in User Trust and Participation

Client Overview

Our client is a premier global provider of market intelligence, advisory services, and events for diverse verticals based out of Japan. With the mission to help people turn their curiosity into action, they enable curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most.

Problem Statement

Although traditional mode of marketing like television and newspapers reach masses and potential customers, it is less effective due to high cost and low conversion rates. From a consumer perspective, they receive lot of unnecessary promotions and irrelevant advertisements. To tackle this, recommender systems is employed to identify user interests. A survey solution is a feasible way for user profiling without infringing user privacy. Hence, Innovature developed a user interests identification solution with self-service questionnaire for user profiling and to serve them accordingly.

Our Solution

Innovature built a web questionnaire solution that generates questions intuitively based on user responses and thus analyses the interests and behaviour patterns of the user. Additionally, the solution also protects the privacy of the user as no data is collected in the background. The user himself gives answers. The results are then analyzed individually and with other people’s list who have taken the questionnaire to arrive at meaningful insights.

Client Benefits

With a remarkable 130% improvement in survey performance, the app effectively enhanced user engagement and data collection. This improvement led to more accurate and comprehensive insights into user interests. Furthermore, the app provided greater convenience by streamlining the survey process, making it easier for users to participate.

The client also gained more control over their data, enabling them to make informed decisions based on the collected information. Overall, the app’s data-driven solutions empowered the client with actionable insights for strategic decision-making.

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Wahbe Rezek

Advisor, AI & Deep Tech

Wahbe, based in Amsterdam, has a solid background in project and IT change management, notably at the City of Amsterdam and ING. In 2019, he transitioned to become a Program Manager at ING’s Financial Markets division, specializing in AI. Since late 2022, Wahbe has founded Future Focus, offering AI advisory and implementation services, and assisting clients in maximizing the potential of artificial intelligence. Additionally, he serves as an Advisor-AI & Deep Tech at Innovature, where he provides strategic insights and guidance on cutting-edge AI technologies.

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Jesper Bågeman

Partner, Technology

Jesper is an IT enthusiast committed to driving positive change through technology. He leads with three core principles: fostering genuine partnerships with clients, integrating sustainability into operations, and prioritizing the empowerment and well-being of team members. Jesper’s dedication to these values ensures that he delivers impactful results.

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Tiby Kuruvila

Cheif Advisor

Tiby is a respected technology expert recognized for his contributions in project management and technology development. His dedication to technological advancement and client relationship management has established him as a valuable asset in driving business growth and maintaining customer satisfaction across various sectors.

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Meghna George

HR Manager

Meghna is dedicated to shaping HR practices and fostering a culture of growth and empowerment, steering Innovature toward a brighter future. With an impressive background in Human Resources, Meghna has successfully led HR shared services and managed the HRBP portfolio for large delivery units. Her expertise encompasses strategic planning, change management, and employee development, making her a pivotal force in driving organizational excellence.

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Unnikrishnan S

Vice President

Unnikrishnan brings a wealth of experience in delivering impactful software projects and implementing strategic technological initiatives. His comprehensive knowledge in project management, operations, and client engagement consistently yields significant results, making him a trusted leader in the field of IT.

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Gijo Sivan

CEO, Global

Gijo is based in Japan and possesses two decades of experience in modern web technology, big data analysis, cloud computing, and data mining. He plays a pivotal role in shaping the company’s global reputation, particularly within the Japanese IT industry, and brings extensive experience in sales, delivery management, partner management, operations, and technology consulting.

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Ravindranath A V

CEO, India & Americas

Ravindranath is a seasoned executive renowned for his global proficiency in IT strategy, infrastructure, and software services delivery. With a focus on innovation, he translates clients’ business concepts into actionable solutions across diverse industries such as banking, retail, education, and telecommunications.

Image of Ravindranath, CEO of Innovature Americas