Innovature Partners with Rakuten SixthSense to Deliver Next-Gen Observability for Enterprises

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Safe Harbor

Certain statements in this press release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. Please note that the information in this press release, including any forward-looking statements, is based on assumptions we believe to be reasonable as of its publication date mentioned above. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.

Media Contact :

For further information, please contact : social@innovaturelabs.com

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Wahbe Rezek

Berater, KI & Deep Tech

Wahbe, mit Sitz in Amsterdam, verfügt über einen soliden Hintergrund im Projekt- und IT-Change-Management, insbesondere bei der Stadt Amsterdam und ING. Im Jahr 2019 wechselte er als Programmmanager in die Abteilung Financial Markets von ING und spezialisierte sich auf KI. Seit Ende 2022 hat Wahbe Future Focus gegründet, das KI-Beratungs- und Implementierungsdienste anbietet und Kunden dabei unterstützt, das Potenzial der künstlichen Intelligenz voll auszuschöpfen. Darüber hinaus ist er als Advisor-AI & Deep Tech bei Innovature tätig, wo er strategische Einblicke und Beratung zu modernsten KI-Technologien bietet.

Image of Wahbe Rezek

Jesper Bågeman

Partner, Technologie

Jesper ist ein IT-Enthusiast, der sich dafür einsetzt, durch Technologie positive Veränderungen voranzutreiben. Er leitet mit drei Kernprinzipien: Aufbau echter Partnerschaften mit Kunden, Integration von Nachhaltigkeit in den Betrieb und Priorisierung der Stärkung und des Wohlbefindens von Teammitgliedern. Jespers Engagement für diese Werte stellt sicher, dass er wirkungsvolle Ergebnisse liefert.

Image of Jesper Bågeman

Tiby Kuruvila

Chefberater

Tiby ist ein angesehener Technologieexperte, der für seine Beiträge im Projektmanagement und in der Technologieentwicklung bekannt ist. Sein Engagement für den technologischen Fortschritt und das Management von Kundenbeziehungen hat ihn zu einem wertvollen Mitarbeiter für die Förderung des Geschäftswachstums und die Aufrechterhaltung der Kundenzufriedenheit in verschiedenen Sektoren gemacht.

Image of Tiby, on of Innovature's Co-founders

Meghna George

Personalleiter

Meghna widmet sich der Gestaltung von HR-Praktiken und der Förderung einer Kultur des Wachstums und der Ermächtigung, um Innovature in eine glänzende Zukunft zu führen. Mit einem beeindruckenden Hintergrund im Personalwesen hat Meghna erfolgreich HR Shared Services geleitet und das HRBP-Portfolio für große Serviceeinheiten verwaltet. Ihre Expertise umfasst strategische Planung, Change Management und Mitarbeiterentwicklung, was sie zu einer entscheidenden Kraft für die Förderung organisatorischer Exzellenz macht.

Image of Meghna George, the HR manager

Unnikrishnan S

Vizepräsident

Unnikrishnan bringt einen reichen Erfahrungsschatz in der Durchführung wirkungsvoller Softwareprojekte und der Umsetzung strategischer Technologiesinitiativen mit. Seine umfassenden Kenntnisse in Projektmanagement, Betrieb und Kundenbindung führen durchweg zu bedeutenden Ergebnissen und machen ihn zu einem vertrauenswürdigen Führer im IT-Bereich.

Image of Unnikrishnan S, Vice President of Innovature

Gijo Sivan

CEO, Global

Gijo hat seinen Sitz in Japan und verfügt über zwei Jahrzehnte Erfahrung in modernen Webtechnologien, Big Data-Analysen, Cloud Computing und Data Mining. Er spielt eine entscheidende Rolle bei der Gestaltung des globalen Rufs des Unternehmens, insbesondere in der japanischen IT-Branche, und bringt umfassende Erfahrungen in den Bereichen Vertrieb, Delivery Management, Partner Management, Betrieb und Technologieberatung mit.

Image of Gijo Sivan, Global CEO of Innovature

Ravindranath A V

CEO, Indien & Amerika

Ravindranath ist ein erfahrener Manager, der für seine globale Expertise in IT-Strategie, Infrastruktur und der Bereitstellung von Software-Services bekannt ist. Mit Fokus auf Innovation übersetzt er Geschäftskonzepte von Kunden in umsetzbare Lösungen für verschiedene Branchen wie Bankwesen, Einzelhandel, Bildung und Telekommunikation.

Image of Ravindranath, CEO of Innovature Americas