Innovature Partners with Rakuten SixthSense to Deliver Next-Gen Observability for Enterprises

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Safe Harbor

Certain statements in this press release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. Please note that the information in this press release, including any forward-looking statements, is based on assumptions we believe to be reasonable as of its publication date mentioned above. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.

Media Contact :

For further information, please contact : social@innovaturelabs.com

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Wahbe Rezek

Adviseur, AI & Deep Tech

Wahbe, gevestigd in Amsterdam, heeft een solide achtergrond in project- en IT-verandermanagement, met name bij de Gemeente Amsterdam en ING. In 2019 stapte hij over naar Program Manager bij ING's Financial Markets divisie, gespecialiseerd in AI. Sinds eind 2022 heeft Wahbe Future Focus opgericht, waar hij AI-advies en implementatiediensten aanbiedt en klanten helpt het potentieel van kunstmatige intelligentie te maximaliseren. Daarnaast is hij Adviseur-AI & Deep Tech bij Innovature, waar hij strategische inzichten en begeleiding biedt op het gebied van geavanceerde AI-technologieën.

Image of Wahbe Rezek

Jesper Bågeman

Partner, Technologie

Jesper is een IT-enthousiasteling die zich inzet om positieve verandering te bewerkstelligen door middel van technologie. Hij leidt met drie kernprincipes: het bevorderen van oprechte partnerschappen met klanten, het integreren van duurzaamheid in de bedrijfsvoering, en het prioriteren van de empowerment en het welzijn van teamleden. Jespers toewijding aan deze waarden zorgt ervoor dat hij impactvolle resultaten levert.

Image of Jesper Bågeman

Tiby Kuruvila

Hoofdadvisuer

Tiby is een gerespecteerde technologie-expert, erkend voor zijn bijdragen aan projectmanagement en technologieontwikkeling. Zijn toewijding aan technologische vooruitgang en klantrelatiebeheer hebben hem gevestigd als een waardevol bezit in het stimuleren van bedrijfsgroei en het handhaven van klanttevredenheid in diverse sectoren.

Image of Tiby, on of Innovature's Co-founders

Meghna George

HR Manager

Meghna zet zich in om HR-praktijken vorm te geven en een cultuur van groei en empowerment te bevorderen, waarmee ze Innovature naar een betere toekomst stuurt. Met een indrukwekkende achtergrond in Human Resources heeft Meghna succesvol HR shared services geleid en de HRBP-portefeuille beheerd voor grote delivery units. Haar expertise omvat strategische planning, verandermanagement en werknemersontwikkeling, waardoor ze een cruciale kracht is in het nastreven van organisatorische excellentie.

Image of Meghna George, the HR manager

Unnikrishnan S

Vicepresident

Unnikrishnan brengt een schat aan ervaring met zich mee in het leveren van impactvolle softwareprojecten en het implementeren van strategische technologische initiatieven. Zijn uitgebreide kennis op het gebied van projectmanagement, operations en klantbetrokkenheid levert consequent opmerkelijke resultaten op, waardoor hij een vertrouwde leider is op IT-gebied.

Image of Unnikrishnan S, Vice President of Innovature

Gijo Sivan

CEO, Wereldwijd

Gijo is gevestigd in Japan en beschikt over twintig jaar ervaring in moderne webtechnologie, big data-analyse, cloud computing en datamining. Hij speelt een cruciale rol in het vormgeven van de wereldwijde reputatie van het bedrijf, met name binnen de Japanse IT-industrie, en brengt uitgebreide ervaring mee op het gebied van verkoop, delivery management, partner management, operations en technologieconsulting.

Image of Gijo Sivan, Global CEO of Innovature

Ravindranath A V

CEO, India & Amerika

Ravindranath is een doorgewinterde executive, bekend om zijn wereldwijde expertise op het gebied van IT-strategie, infrastructuur en levering van software services. Met een focus op innovatie vertaalt hij bedrijfsconcepten van klanten naar concrete oplossingen in diverse sectoren zoals de banksector, detailhandel, onderwijs en telecommunicatie.

Image of Ravindranath, CEO of Innovature Americas