Innovature Partners with Rakuten SixthSense to Deliver Next-Gen Observability for Enterprises

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Safe Harbor

Certain statements in this press release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. Please note that the information in this press release, including any forward-looking statements, is based on assumptions we believe to be reasonable as of its publication date mentioned above. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.

Media Contact :

For further information, please contact : social@innovaturelabs.com

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Wahbe Rezek

Asesor, IA y Deep Tech

Wahbe, radicado en Ámsterdam, cuenta con una sólida experiencia en gestión de proyectos y cambios de TI, destacando su paso por el Ayuntamiento de Ámsterdam e ING. En 2019, se convirtió en Gerente de Programas en la división de Mercados Financieros de ING, especializándose en IA. Desde finales de 2022, Wahbe fundó Future Focus, ofreciendo servicios de consultoría e implementación de IA, y asistiendo a clientes en la maximización del potencial de la inteligencia artificial. Además, se desempeña como Asesor de IA y Deep Tech en Innovature, donde proporciona perspectivas estratégicas y orientación sobre tecnologías de IA de vanguardia.

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Jesper Bågeman

Socio, Tecnología

Jesper es un entusiasta de la tecnología comprometido a impulsar un cambio positivo a través de la tecnología. Lidera con tres principios fundamentales: fomentar alianzas genuinas con los clientes, integrar la sostenibilidad en las operaciones y priorizar el empoderamiento y el bienestar de los miembros del equipo. La dedicación de Jesper a estos valores garantiza que ofrezca resultados impactantes.

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Tiby Kuruvila

Jefe Asesor

Tiby es un experto en tecnología respetado, reconocido por sus contribuciones en gestión de proyectos y desarrollo tecnológico. Su dedicación al avance tecnológico y a la gestión de relaciones con los clientes lo ha establecido como un activo valioso para impulsar el crecimiento empresarial y mantener la satisfacción del cliente en diversos sectores.

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Meghna George

Gerente de Recursos Humanos

Meghna se dedica a moldear las prácticas de Recursos Humanos y a fomentar una cultura de crecimiento y empoderamiento, guiando a Innovature hacia un futuro más brillante. Con una impresionante trayectoria en Recursos Humanos, Meghna ha liderado con éxito servicios compartidos de RR. HH. y ha gestionado la cartera de HRBP para grandes unidades de entrega. Su experiencia abarca la planificación estratégica, la gestión del cambio y el desarrollo de empleados, lo que la convierte en una fuerza fundamental para impulsar la excelencia organizacional.

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Unnikrishnan S

Vicepresidente

Unnikrishnan aporta una gran experiencia en la entrega de proyectos de software impactantes y en la implementación de iniciativas tecnológicas estratégicas. Su amplio conocimiento en gestión de proyectos, operaciones y compromiso con el cliente produce consistentemente resultados significativos, convirtiéndolo en un líder de confianza en el campo de las TI.

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Gijo Sivan

Director Ejecutivo, Global

Gijo tiene su sede en Japón y cuenta con veinte años de experiencia en tecnología web moderna, análisis de big data, computación en la nube y minería de datos. Juega un papel fundamental en la formación de la reputación global de la empresa, particularmente dentro de la industria de TI japonesa, y aporta una amplia experiencia en ventas, gestión de entregas, gestión de socios, operaciones y consultoría tecnológica.

Image of Gijo Sivan, Global CEO of Innovature

Ravindranath A V

Director ejecutivo, India y América

Ravindranath es un ejecutivo experimentado y de gran renombre por su dominio global en estrategia de TI, infraestructura y entrega de servicios de software. Con un enfoque en la innovación, transforma los conceptos de negocio de los clientes en soluciones prácticas en diversas industrias como la banca, el comercio minorista, la educación y las telecomunicaciones.

Image of Ravindranath, CEO of Innovature Americas