Bridging the Connectivity Gap: A Digital-First MVNO Solution
85%
Traditional mobile onboarding attempts fail in the first 24 hours due to a lack of local banking credentials
In a Nutshell
New arrivals face a frustrating “Identity Loop”: they need a phone number to open a bank account, but traditional carriers require a bank account to issue a phone number. This reliance on local credit history and paper-heavy verification created a friction-filled experience, locking thousands of potential customers out of the market and forcing them into a “connectivity limbo” for weeks after arrival.
Inside the Opportunity
- Bridging the Entry Barrier: Capturing the underserved international resident market by removing the dependency on local banking history.
- Engineering a “Zero-Friction” Gateway: Creating a 100% digital onboarding path that allows users to verify identity and activate services instantly upon arrival.
- Payment Inclusivity: Integrating global financial instruments (e-wallets and cash-to-digital) to accommodate users without access to local credit cards.
- Decoupled Service Logic: Architecting a system where identity verification (eKYC) and service provisioning are handled independently of traditional infrastructure.
- Scalable Distribution: Empowering a nationwide network of physical agents with digital tools to facilitate face-to-face registration and inventory management.
Inside Innovature’s Thinking
- The Identity Layer: We engineered an automated eKYC flow that accepts and verifies international passports and residency cards in real-time. This shifted the onboarding timeline from days of manual review to minutes of digital processing.
- The Distribution Layer: Recognizing that trust is often built locally, we developed a robust Agent Management System. This portal empowers physical shop owners to act as digital sub-agents, managing their own inventory and registering users through a secure, streamlined interface.
- Global Payment Orchestration: Developed a “Pay-Anywhere” engine that bridges the gap between local telco billing and global e-wallets like WeChat Pay, UnionPay, and cash-based Smartpit systems.
- Tiered Access Architecture: Architected a multi-role hierarchy (Admin, Agent, and User) to ensure data security and localized management for a distributed sales network.
- Built a centralized “Dashboard-Analysis”: An engine that provides live visibility into SIM inventory, data usage, and revenue streams across all distribution channels.
Inside the Impact
100%
Digital Onboarding
60%
Gain in Operational Efficiency
90%
Reduction in Onboarding Time
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Download the Complete Project Walkthrough
85%
Traditional mobile onboarding attempts fail in the first 24 hours due to a lack of local banking credentials
In a Nutshell
New arrivals face a frustrating “Identity Loop”: they need a phone number to open a bank account, but traditional carriers require a bank account to issue a phone number. This reliance on local credit history and paper-heavy verification created a friction-filled experience, locking thousands of potential customers out of the market and forcing them into a “connectivity limbo” for weeks after arrival.
Inside the Opportunity
- Bridging the Entry Barrier: Capturing the underserved international resident market by removing the dependency on local banking history.
- Engineering a “Zero-Friction” Gateway: Creating a 100% digital onboarding path that allows users to verify identity and activate services instantly upon arrival.
- Payment Inclusivity: Integrating global financial instruments (e-wallets and cash-to-digital) to accommodate users without access to local credit cards.
- Decoupled Service Logic: Architecting a system where identity verification (eKYC) and service provisioning are handled independently of traditional infrastructure.
- Scalable Distribution: Empowering a nationwide network of physical agents with digital tools to facilitate face-to-face registration and inventory management.
Inside Innovature’s Thinking
- The Identity Layer: We engineered an automated eKYC flow that accepts and verifies international passports and residency cards in real-time. This shifted the onboarding timeline from days of manual review to minutes of digital processing.
- The Distribution Layer: Recognizing that trust is often built locally, we developed a robust Agent Management System. This portal empowers physical shop owners to act as digital sub-agents, managing their own inventory and registering users through a secure, streamlined interface.
- Global Payment Orchestration: Developed a “Pay-Anywhere” engine that bridges the gap between local telco billing and global e-wallets like WeChat Pay, UnionPay, and cash-based Smartpit systems.
- Tiered Access Architecture: Architected a multi-role hierarchy (Admin, Agent, and User) to ensure data security and localized management for a distributed sales network.
- Built a centralized “Dashboard-Analysis”: An engine that provides live visibility into SIM inventory, data usage, and revenue streams across all distribution channels.
Inside the Impact
100%
Digital Onboarding
60%
Gain in Operational Efficiency
90%
Reduction in Onboarding Time
