Revolutionizing Online Surveys with Efficient Video Campaign Management
CLIENT
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In a Nutshell.
- The proposed system is an innovative platform that facilitates online video surveys powered by Agora technology.
- It features three core modules: one for creating and managing campaigns, another for participants to join campaigns and earn rewards, and an administrative module for overseeing users and operations.
- Key functionalities include efficient interview scheduling, secure ticket purchasing, real-time notifications, and automated reward systems, providing a seamless and engaging experience for businesses and participants alike.
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Interested to know more?
In a Nutshell.
- The proposed system is an innovative platform that facilitates online video surveys powered by Agora technology.
- It features three core modules: one for creating and managing campaigns, another for participants to join campaigns and earn rewards, and an administrative module for overseeing users and operations.
- Key functionalities include efficient interview scheduling, secure ticket purchasing, real-time notifications, and automated reward systems, providing a seamless and engaging experience for businesses and participants alike.
CONTACT US
Interested to know more?
Client Overview
Our client is a Japan-based organization focused on enhancing survey and interview processes through innovative digital solutions. They sought to address inefficiencies in traditional systems and deliver an engaging platform that supports real-time interaction, streamlined management, and robust administrative capabilities. Their goal was to leverage technology to create seamless and user-friendly experiences for all stakeholders.
Problem Statement
The client encountered several challenges in their existing system for conducting surveys and interviews. Campaign management was inefficient, requiring significant manual coordination to handle schedules, participants, and deliverables. The lack of real-time interaction tools such as notifications and chat features hampered communication during campaigns, leading to delays and miscommunication. Furthermore, the reward system for participants was not integrated or automated, resulting in delays and dissatisfaction among monitors. Payment processing for ticket purchases was also cumbersome, causing transactional bottlenecks. Additionally, administrative control was limited, making it difficult for operators to manage customers, monitors, campaigns, and overall operations effectively.
Our Solution
To address these challenges, Innovature Labs developed the platform with advanced features tailored to meet the client’s needs. Campaign management was streamlined, enabling customers to easily schedule and monitor interviews while managing deliverables efficiently. Real-time communication was enabled using Firebase Cloud Messaging, allowing notifications and chat functionalities for seamless interaction between participants. The reward system was automated, ensuring timely and accurate point allocation based on interview durations. An integrated payment gateway provided a secure and efficient solution for ticket purchasing, eliminating transactional delays. Additionally, a centralized administrative dashboard empowered operators to oversee user activities, campaigns, sales, rewards, and campaign content effectively, resulting in improved control and transparency.
Client Benefits
The implementation of the platform delivered significant benefits to the client’s operations and user experience.
- Campaign management became 35% faster, thanks to automation and streamlined scheduling.
- Real-time communication and the reward system enhanced monitor engagement, leading to a 50% increase in participation rates.
- Integrated payment processing improved ticket transaction speeds by 40%, boosting efficiency.
- Operators experienced a 25% improvement in operational visibility, enabling quicker decision-making and better oversight.
- Overall, customer satisfaction rose by 30% as businesses benefited from smoother interview processes and more reliable deliverables, solidifying the platform’s value as a robust solution.
