Innovature Partners with Rakuten SixthSense to Deliver Next-Gen Observability for Enterprises

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

About Innovature

Innovature is a leading technology company that provides cutting-edge solutions to its clients. The company is dedicated to creating a positive work environment and is committed to making a positive impact in the community.

Safe Harbor

Certain statements in this press release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. Please note that the information in this press release, including any forward-looking statements, is based on assumptions we believe to be reasonable as of its publication date mentioned above. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.

Media Contact :

For further information, please contact : media@innovature.ai

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Wahbe Rezek

Advisor, AI & Deep Tech

Wahbe, based in Amsterdam, has a solid background in project and IT change management, notably at the City of Amsterdam and ING. In 2019, he transitioned to become a Program Manager at ING’s Financial Markets division, specializing in AI. Since late 2022, Wahbe has founded Future Focus, offering AI advisory and implementation services, and assisting clients in maximizing the potential of artificial intelligence. Additionally, he serves as an Advisor-AI & Deep Tech at Innovature, where he provides strategic insights and guidance on cutting-edge AI technologies.

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Jesper Bågeman

Partner, Technology

Jesper is an IT enthusiast committed to driving positive change through technology. He leads with three core principles: fostering genuine partnerships with clients, integrating sustainability into operations, and prioritizing the empowerment and well-being of team members. Jesper’s dedication to these values ensures that he delivers impactful results.

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Tiby Kuruvila

Cheif Advisor

Tiby is a respected technology expert recognized for his contributions in project management and technology development. His dedication to technological advancement and client relationship management has established him as a valuable asset in driving business growth and maintaining customer satisfaction across various sectors.

Image of Tiby, on of Innovature's Co-founders

Meghna George

HR Manager

Meghna is dedicated to shaping HR practices and fostering a culture of growth and empowerment, steering Innovature toward a brighter future. With an impressive background in Human Resources, Meghna has successfully led HR shared services and managed the HRBP portfolio for large delivery units. Her expertise encompasses strategic planning, change management, and employee development, making her a pivotal force in driving organizational excellence.

Image of Meghna George, the HR manager

Unnikrishnan S

Vice President

Unnikrishnan brings a wealth of experience in delivering impactful software projects and implementing strategic technological initiatives. His comprehensive knowledge in project management, operations, and client engagement consistently yields significant results, making him a trusted leader in the field of IT.

Image of Unnikrishnan S, Vice President of Innovature

Gijo Sivan

CEO, Global

Gijo is based in Japan and possesses two decades of experience in modern web technology, big data analysis, cloud computing, and data mining. He plays a pivotal role in shaping the company’s global reputation, particularly within the Japanese IT industry, and brings extensive experience in sales, delivery management, partner management, operations, and technology consulting.

Image of Gijo Sivan, Global CEO of Innovature

Ravindranath A V

CEO, India & Americas

Ravindranath is a seasoned executive renowned for his global proficiency in IT strategy, infrastructure, and software services delivery. With a focus on innovation, he translates clients’ business concepts into actionable solutions across diverse industries such as banking, retail, education, and telecommunications.

Image of Ravindranath, CEO of Innovature Americas