Streamlining Healthcare: Real-Time Management for Optimized Operations

In a Nutshell

A leading healthcare provider struggled to track the real-time locations of staff and patients, leading to long wait times and patients leaving untreated. Innovature implemented a user-friendly real-time management app that delivered a 20% reduction in process cycle time, optimized medical equipment usage, and improved visibility across critical areas like operation theaters. The result? Streamlined operations, enhanced protocol adherence, and a measurable boost in patient satisfaction.

20%
of daily operations were streamlined which boosted overall efficiency across hospital workflows

In a Nutshell.

A leading healthcare provider struggled to track the real-time locations of staff and patients, leading to long wait times and patients leaving untreated. Innovature implemented a user-friendly real-time management app that delivered a 20% reduction in process cycle time, optimized medical equipment usage, and improved visibility across critical areas like operation theaters. The result? Streamlined operations, enhanced protocol adherence, and a measurable boost in patient satisfaction.

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Inside the Opportunity

  1. Tracking Breakdown: Management struggled to monitor the real-time location of patients and staff as patient volumes increased.
  2. Frequent Location Errors: Staff lacked accurate location data for 50–60 patients daily, with a 20% inaccuracy rate in tracking systems.
  3. Extended Wait Times: Inefficiencies in patient flow led to longer wait times and delayed care delivery.
  4. Patient Drop-Offs: A growing number of patients left without receiving treatment due to confusion and lack of timely updates.
  5. Lack of Reliable Systems: The hospital lacked a trustworthy, real-time solution for monitoring patient and employee movement within the facility.

Inside Innovature’s Thinking

  1. Innovature developed a technology solution with real-time tracking and alerting to help hospitals monitor both patient and staff locations efficiently.
  2. The solution was designed to directly tackle the hospital’s challenges by offering a comprehensive, end-to-end monitoring system.
  3. Built using advanced tech, the solution ensures faster, smarter management of hospital operations.
  4. With live alerts and visibility, the hospital could quickly identify and respond to issues—minimizing disruptions.
  5. The solution features a simple, intuitive UI that allows hospital staff to easily monitor and manage day-to-day operations.

Inside the Impact

20%

Reduction in daily process cycle time, leading to faster workflows and smoother hospital operations

100%

Visibility into medical equipment usage, enabling optimal utilization and minimizing downtime

3X

Faster incident response in OTs with real-time alerts and process visibility

Client Overview

Our client, a leading healthcare provider serving over 100,000 patients annually, is known for top-tier care and advanced medical technologies. However, rising patient volumes revealed a major gap—staff lost track of 50–60 patients daily due to 20% inaccuracy in location data. This caused delays, inefficiencies, and patient dissatisfaction.

Innovature deployed a real-time tracking and management solution that cut process cycle time by 20%, improved equipment usage, and enhanced monitoring in operation theaters. The result: faster workflows, smarter resource use, and noticeably better patient satisfaction.

Problem Statement

It was getting more and more difficult for management to maintain track of the locations of each employee and patient as the number of patients grew. The staff didn’t know the precise location of 50 to 60 everyday patients since information was 20% of the time inaccurate. The hospital was therefore dealing with extended wait times and a high percentage of patients leaving without treatment because it lacked an effective, trustworthy means to monitor patient whereabouts.

Our Solution

Innovature has proposed a technology solution to meet the requirements of the hospital with real-time management capabilities and alerting. This solution aims to address the challenges faced by the hospital and provide a comprehensive solution that meets their needs. The solution leverages the latest technology and innovative approaches to provide real-time management capabilities and alerting, enabling the hospital to effectively manage operations and respond to any issues in a timely manner. The solution is designed to be user-friendly, with a simple interface that allows hospital staff to easily monitor and manage their operations.

Client Benefits

With the implementation of the app, the client experienced a remarkable 20% reduction in daily process cycle time, streamlining operations and improving efficiency. The application also enabled effective monitoring of medical equipment usage, ensuring optimal utilization and minimizing downtime. As a result, the quality of service provided to patients improved, leading to enhanced patient satisfaction. Furthermore, the app facilitated better monitoring of processes in operation theaters, promoting safety, adherence to protocols, and overall operational effectiveness.

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Wahbe Rezek

Advisor, AI & Deep Tech

Wahbe, based in Amsterdam, has a solid background in project and IT change management, notably at the City of Amsterdam and ING. In 2019, he transitioned to become a Program Manager at ING’s Financial Markets division, specializing in AI. Since late 2022, Wahbe has founded Future Focus, offering AI advisory and implementation services, and assisting clients in maximizing the potential of artificial intelligence. Additionally, he serves as an Advisor-AI & Deep Tech at Innovature, where he provides strategic insights and guidance on cutting-edge AI technologies.

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Jesper Bågeman

Partner, Technology

Jesper is an IT enthusiast committed to driving positive change through technology. He leads with three core principles: fostering genuine partnerships with clients, integrating sustainability into operations, and prioritizing the empowerment and well-being of team members. Jesper’s dedication to these values ensures that he delivers impactful results.

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Tiby Kuruvila

Cheif Advisor

Tiby is a respected technology expert recognized for his contributions in project management and technology development. His dedication to technological advancement and client relationship management has established him as a valuable asset in driving business growth and maintaining customer satisfaction across various sectors.

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Meghna George

HR Manager

Meghna is dedicated to shaping HR practices and fostering a culture of growth and empowerment, steering Innovature toward a brighter future. With an impressive background in Human Resources, Meghna has successfully led HR shared services and managed the HRBP portfolio for large delivery units. Her expertise encompasses strategic planning, change management, and employee development, making her a pivotal force in driving organizational excellence.

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Unnikrishnan S

Vice President

Unnikrishnan brings a wealth of experience in delivering impactful software projects and implementing strategic technological initiatives. His comprehensive knowledge in project management, operations, and client engagement consistently yields significant results, making him a trusted leader in the field of IT.

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Gijo Sivan

CEO, Global

Gijo is based in Japan and possesses two decades of experience in modern web technology, big data analysis, cloud computing, and data mining. He plays a pivotal role in shaping the company’s global reputation, particularly within the Japanese IT industry, and brings extensive experience in sales, delivery management, partner management, operations, and technology consulting.

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Ravindranath A V

CEO, India & Americas

Ravindranath is a seasoned executive renowned for his global proficiency in IT strategy, infrastructure, and software services delivery. With a focus on innovation, he translates clients’ business concepts into actionable solutions across diverse industries such as banking, retail, education, and telecommunications.

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