Innovature Partners with Rakuten SixthSense to Deliver Next-Gen Observability for Enterprises

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Safe Harbor

Certain statements in this press release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. Please note that the information in this press release, including any forward-looking statements, is based on assumptions we believe to be reasonable as of its publication date mentioned above. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.

Media Contact :

For further information, please contact : social@innovaturelabs.com

Introduction

Innovature has announced a strategic partnership with Rakuten SixthSense, a leading innovator in observability solutions, marking a significant milestone in its journey toward delivering AI-enabled Observability solutions. This partnership will enable Innovature to leverage SixthSense capabilities to optimize processes, derive actionable insights, and improve customer experiences, while delivering bottom-line savings. Rakuten’s product enables end-to-end visibility across applications, data pipelines, and infrastructure.

“Our partnership with Rakuten SixthSense is a critical commitment towards driving accelerated digital innovations that AI powers for our clients. By combining Rakuten’s state-of-the-art SixthSense technology platform along with Innovature’s IT services delivery expertise, we are poised to redefine how enterprises accelerate digital transformation.”

— Gijo M S, Global CEO

About Innovature

Innovature is a global software development and technology consulting company with a presence across North America, Asia Pacific, MENA, and Europe. Since 2005, we’ve partnered with enterprises to drive intelligent digital transformation through AI, data analytics, and platform enablement. We help organizations adopt technologies like Rakuten SixthSense, which supports the implementation and integration of observability on different platforms using AI.

We believe in enabling businesses to insource quality and outsource execution- enabling us to deliver transformation that’s agile, secure, and future-ready. Our cross-industry expertise spans cloud-native engineering, observability, and AI-powered workflow automation—helping businesses enhance system reliability, scale with precision, and make smarter, data-driven decisions.

 

A digital representation of a handshake with logo of Innovature and Rakuten SixthSense at the top

About Rakuten SixthSense

SixthSense is a modern observability platform that is enterprise-grade compliant, including SOC 2 certification and SSO support. It provides a unified view of metrics, logs, and events across both cloud-native and legacy systems. By leveraging AI-powered insights and real-time analytics, SixthSense enables teams to proactively detect, diagnose, and resolve operational issues—significantly enhancing system reliability and user experience. The platform combines full-stack observability, real-time monitoring, application and data observability, and AI-driven anomaly detection to predict outages and recommend corrective actions.

Driving Next-Level Business Observability with Innovature and Rakuten

At Innovature, innovation through digital transformation is at the heart of everything we do. Our partnership with Rakuten is a strategic step forward in that journey—reflecting an industry-wide shift where AI and full-stack observability are essential to solving the complex operational challenges businesses face today.

By combining Rakuten SixthSense’s real-time monitoring and full-stack observability with Innovature’s proven delivery expertise, this collaboration enables enterprises to enhance reliability, agility, and decision-making. Rooted in the spirit of “Shinrai” (信頼)—trust built through consistent actions over time—we believe this partnership will help businesses operate smarter, scale faster, and build long-term resilience.

About the Partnership and New Services Offered

As an official systems integration partner of Rakuten’s platform SixthSense, Innovature brings its delivery expertise and deep industry experience to help enterprises unlock the full potential of observability and data intelligence.
Through this partnership, Innovature will support the deployment, customization, and integration of SixthSense across diverse enterprise environments—enabling real-time monitoring, anomaly detection, and end-to-end visibility across infrastructure, applications, and data pipelines.

Key offerings include:

  • Solution Consulting & Implementation 
  • AI-Driven Observability Setup
  • Dashboard & Reporting Design
  • Application & Data Observability Enablement
  • Ongoing Managed Services & Optimization

For Service Inquiries

Wahbe Rezek

Conseiller, IA et Deep Tech

Basé à Amsterdam, Wahbe possède une solide expérience en gestion de projets et de changements informatiques, notamment à la Ville d'Amsterdam et chez ING. En 2019, il est devenu Program Manager au sein de la division Financial Markets d'ING, spécialisé dans l'IA. Depuis fin 2022, Wahbe a fondé Future Focus, une entreprise proposant des services de conseil et d'implémentation en IA, aidant les clients à maximiser le potentiel de l'intelligence artificielle. De plus, il occupe le poste de Conseiller IA et Deep Tech chez Innovature, où il apporte des perspectives stratégiques et des conseils sur les technologies d'IA de pointe.

Image of Wahbe Rezek

Jesper Bågeman

Partenaire, Technologie

Jesper est un passionné d'informatique engagé à apporter un changement positif grâce à la technologie. Il dirige selon trois principes fondamentaux : favoriser de véritables partenariats avec les clients, intégrer la durabilité dans les opérations et accorder la priorité à l'autonomisation et au bien-être des membres de l'équipe. Le dévouement de Jesper à ces valeurs garantit qu'il obtient des résultats percutants.

Image of Jesper Bågeman

Tiby Kuruvila

Conseiller Principal

Tiby est un expert technologique respecté, reconnu pour ses contributions dans la gestion de projet et le développement technologique. Son dévouement au progrès technologique et à la gestion des relations clients en a fait un atout précieux pour stimuler la croissance des entreprises et maintenir la satisfaction client dans divers secteurs.

Image of Tiby, on of Innovature's Co-founders

Meghna George

Responsable des ressources humaines

Meghna se consacre à façonner les pratiques RH et à favoriser une culture de croissance et d'autonomisation, guidant ainsi Innovature vers un avenir plus radieux. Forte d'une expérience impressionnante en ressources humaines, Meghna a dirigé avec succès des services partagés RH et géré le portefeuille des HRBP pour de grandes unités de prestation. Son expertise couvre la planification stratégique, la gestion du changement et le développement des employés, faisant d'elle une force essentielle dans la promotion de l'excellence organisationnelle.

Image of Meghna George, the HR manager

Unnikrishnan S

Vice-président

Unnikrishnan possède une riche expérience dans la réalisation de projets logiciels percutants et la mise en œuvre d'initiatives technologiques stratégiques. Sa connaissance approfondie de la gestion de projet, des opérations et de l'engagement client produit systématiquement des résultats significatifs, faisant de lui un leader de confiance dans le domaine de l'informatique.

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Gijo Sivan

PDG, Monde

Basé au Japon, Gijo possède deux décennies d'expérience dans les technologies web modernes, l'analyse de données massives, le cloud computing et l'exploration de données. Il joue un rôle essentiel dans la construction de la réputation mondiale de l'entreprise, en particulier au sein de l'industrie informatique japonaise, et apporte une vaste expérience dans les domaines de la vente, de la gestion des livraisons, de la gestion des partenaires, des opérations et du conseil technologique.

Image of Gijo Sivan, Global CEO of Innovature

Ravindranath A V

PDG, Inde et Amériques

Ravindranath est un cadre expérimenté reconnu pour sa maîtrise mondiale de la stratégie informatique, de l'infrastructure et de la prestation de services logiciels. Axé sur l'innovation, il traduit les concepts commerciaux des clients en solutions réalisables dans des secteurs diversifiés tels que la banque, le commerce de détail, l'éducation et les télécommunications.

Image of Ravindranath, CEO of Innovature Americas